Terms of service

TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and all related services, including but not limited to the purchase of automotive parts, accessories, tools, and equipment. By browsing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services immediately.

1. General Provisions

We reserve the right to update, modify, or replace any section of these Terms at any time by posting the revised version on this page with a new “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. Account Registration and Security

To place orders or access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information promptly. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use or security breach. We reserve the right to suspend or terminate your account if we suspect any violation of these Terms or fraudulent activity.

3. Product Information and Compatibility

We strive to provide accurate descriptions, photographs, specifications, and compatibility information for all automotive parts listed on our website. However, we do not warrant that product descriptions, images, or other content are error‑free. It is your responsibility to verify that a part is compatible with your specific vehicle make, model, year, engine type, and Vehicle Identification Number (VIN) before placing an order. We strongly recommend consulting your vehicle owner’s manual or a qualified mechanic. We are not liable for any damage or loss resulting from the installation of incorrect or incompatible parts.

4. Order Placement and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order in our sole discretion. Order acceptance occurs only when we send you a formal order confirmation via email. Until that confirmation is sent, no contract is formed. In the event of pricing errors, product unavailability, or suspected fraud, we may cancel your order and refund any payments already made. We also reserve the right to limit quantities of items purchased per customer.

5. Pricing, Payment, and Taxes

All prices are quoted in US dollars and are exclusive of applicable taxes, shipping fees, and customs duties, which will be calculated at checkout. We accept major credit cards, debit cards, PayPal, and other payment methods indicated on our website. Full payment must be received before we ship your order. You represent and warrant that you have the legal right to use the payment method you provide. All sales are final once the order is shipped, subject to our Return and Refund Policy. Any promotional discounts or coupon codes are non‑transferable and may be revoked at our discretion.

6. Shipping and Delivery

We will make reasonable efforts to ship your order within the estimated timeframes provided at checkout. However, delivery dates are estimates and not guaranteed. We are not liable for delays caused by carriers, weather conditions, customs, or other events beyond our reasonable control. Title and risk of loss pass to you upon delivery to the carrier. Please review our separate Shipping Policy for detailed information on shipping methods, costs, and international deliveries.

7. Returns, Refunds, and Exchanges

Returns are handled in accordance with our Return and Refund Policy, which is incorporated into these Terms by reference. In summary, most new, unused, and uninstalled parts may be returned within 30 days of delivery, subject to a restocking fee and return shipping costs. Defective or incorrectly shipped items are eligible for full refund or replacement. Custom‑ordered parts, electrical components, fluids, and opened items are generally final sale. Please read the full Return and Refund Policy on our website.

8. Warranty Disclaimer

We do not manufacture the automotive parts we sell unless expressly stated. Accordingly, we make no warranties, express or implied, regarding the quality, performance, or durability of any product, except as provided by the original manufacturer’s warranty, which we pass through to you to the extent permitted. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Any claim regarding product defects must be directed to the manufacturer; however, we will assist you in processing warranty claims where possible.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE, DAMAGE TO VEHICLE, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT IN QUESTION. THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, OR OTHERWISE.

10. Indemnification

You agree to indemnify, defend, and hold harmless . its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website, your violation of these Terms, your improper installation of parts, or your infringement of any third‑party rights.

11. Intellectual Property

All content on our website, including text, images, logos, graphics, product descriptions, and software. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

12. User Conduct

You agree to use our website and services lawfully and responsibly. You shall not: (a) upload or transmit any viruses, malware, or harmful code; (b) interfere with the security or operation of our systems; (c) engage in any fraudulent or deceptive activity; (d) use our services for any unlawful purpose; or (e) harass, abuse, or harm others. We reserve the right to investigate and take legal action against any violation of this section.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of these Terms or your purchase shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in Los Angeles, California, in accordance with its Commercial Arbitration Rules. Each party shall bear its own costs, and the arbitrator’s decision shall be final and enforceable. You waive any right to participate in a class action or class arbitration.

14. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the entire agreement between you and AutoParts Direct Ltd. regarding your use of our services and supersede all prior agreements and understandings.

15. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

Email: 

We appreciate your business and are committed to providing you with high‑quality automotive parts and excellent service.